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Terms & Conditions

Our terms are designed to provide our customers with a guideline as to how all aspects of our services are accessed and how you can interact with our services. Our terms have been designed with our customers in mind. They are easy to navigate and when you are ready just click on the area of our terms that interest you and you will be taken directly there. We hope you enjoy reading them and that they address any questions you may have.

PART 1 User Terms 

PART 2 Standard Rewards Terms


Our terms of use are important as they contain all the information you need to know about using our services so please take a little time to read them.

Our services are provided by and maintained by us for your personal entertainment, information and communication. The services offered by us include special promotions, offers and prize draws exclusive to our customers.  

Your agreement with us includes these terms of use and in addition our:

  1. Privacy Policy & Cookie Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and information about how your use of our services is monitored so that we are able to improve your user experience. By using our services, you consent to such processing and you warrant that all data provided by you is accurate;
  2. Standard Rewards Terms, which sets out the specific terms that will apply to your Reward scheme with us;
  3. Cancellation Terms, which sets out how to cancel and what the effects are of cancelling with us; and

User terms

These user terms apply to websites operated by TI Media Limited (‘TI Media Limited', ‘we' or ‘us') from time to time. In accordance with the following user terms ('user terms'), TI Media Limited grants you as an authorised user ('user' or 'you') of this website (the 'website') certain rights (as set out below) and in return you agree to perform certain obligations. These user terms form a binding contract between you and TI Media Limited. By using this website, you therefore confirm that you are 18 years old or more, or if you are under 18 years old that you are 13 years of age or more and have received your parent's or guardian's consent to enter into these user terms. Please read these user terms carefully before using the website. By using the website, you are deemed to have accepted these user terms. These user terms apply whatever method you have used to access the website, including but not limited to the web, digital television services and mobile phone. If you do not agree to any part of these user terms you should stop accessing this website and navigate away from it.

Please note that these user terms also contain the TI Media Limited selling terms for goods and services in respect of any goods or services you buy direct from TI Media Limited on the website, as well as our acceptable use policy and our forum rules.

If you register for any services, forums or enter any prize competitions or other promotions on the website, separate terms and conditions which are located on the website may also apply in addition to these user terms. TI Media Limited's standard competition terms and conditions shall also apply to any competitions in addition to these user terms. Please click here to see TI Media Limited's standard competition terms and conditions. In the event of a conflict between any additional terms and conditions located on the website and these user terms such additional terms shall prevail.

1. Information about us

This website is operated by TI Media Limited, a limited liability company registered in England and Wales under company number 00053626. Our registered office address is at 161 Marsh Wall, London, E14 9AP. Our VAT number is 646150645

2. Registration

Some services on the website may be restricted to users that have registered their details with us and created an account. If you decide to register for one of these services you agree:

(a) that your account details are personal to you and you shall not disclose your account details to any third party;

(b) that you will not allow a third party to use your password for the purposes of gaining entry to services meant for registered users only and that you will take all reasonable steps to ensure that your user details are kept confidential and secure; and

(c) that you will not create an account using false information or impersonate another person when registering for a service on the website. We may cancel your account at anytime if for any reason we believe you have breached these requirements. We also reserve the right to disable your account details, whether chosen by you or allocated by us, at any time if in our sole opinion you have failed to comply with any part of these user terms.

3. Accessing the website

Accessing our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the website without notice. We will not be liable for any reason if the website remains unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire site, to users who have registered with us. You are responsible for making all arrangements necessary for you to have access to our site (including taking necessary steps to ensure you use up to date anti-virus software). You are also responsible for ensuring that all persons who access the website through your internet connection are aware of these user terms, and that they comply with them. Any commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of its contents.

4. Use of the website / acceptable use policy

Your use of the website shall be subject to complying at all times with our acceptable use policy in this clause 5. For the purposes of these user terms: "material" shall include but is not limited to: software, documentation, text, pictures, sounds, graphics, articles, video or audio clips, advertising material and other material published on the website.

We are either the owner or the licensee of the intellectual property rights in the website and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5(a) Accessing our material

You are entitled to access and print the material for your own personal private and non-commercial use only, provided that you do not:

(i) download or print any material in a systematic or regular manner so as to create a database (electronic or paper form);

(ii) remove any notices relating to the ownership of copyright or other intellectual property rights in the material;

(iii) modify, translate, reverse engineer, reproduce, decompile, disassemble or create derivative works of any of the material; or

(iv) rent, lease, sub-license, loan, copy, commercially exploit or give or transfer any rights in the material in any form, to any person or entity without our prior written consent.

Our status (and that of any identified third party contributor or rights holder) as the author of the material must always be acknowledged. If you print off or otherwise copy any part of the website or material in breach of these user terms, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of the material you have made. You are not authorised to download or copy any music or videos which we may grant you access to on the website without our explicit written consent in each instance.

5(b) Prohibited uses

You further agree that you will not use the website for any of the following purposes:

(i) to send or distribute multiple unsolicited emails or messages ('Spam') or to cause any other person annoyance, inconvenience or worry;

(ii) for any purposes connected to any business, including sending any unsolicited advertisements or promotional material;

(iii) to use or attempt to use any software, engine, or any other means to navigate or search the website other than the navigation tools and search facilities available on the website and general third party browsers;

(iv) to carry out any activities in relation to "screen scraping" or "database scraping" to obtain lists of users, URLs, internet keywords or other information;

(v) to access the website by any means other than through the interface that is provided by TI Media Limited for use in accessing the website;

(vi) to use or transmit any material that contains software viruses or any other computer code, file or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, including but not limited to the website;

(vii) to do anything which imposes an unreasonable or disproportionately large load on the website's infrastructure;

(viii) to interfere with or disrupt the website and/or any of its services or servers or networks connected to the website or disobey any requirements, procedures, policies or regulations of networks connected to the website; or

(ix) to collect or store personal data about other users of the website whether or not for commercial purpose without their consent. This includes the posting of phone numbers, addresses or any other private information without the express permission of that individual.

6. Competitions and promotions

We may run competitions and promotions on the website from time to time. In addition to these user terms, such competitions and promotions shall be subject to TI Media Limited's standard competition terms and conditions and any additional terms notified to you at the time.

7. Third party advertising, sites and links

The website may contain links to third party websites which are controlled and operated by parties other than TI Media Limited. The links will let you leave the website and TI Media Limited is not responsible for any content of any linked site or any link contained in a linked site. The inclusion of any link on the website does not imply endorsement by TI Media Limited of the linked site. If you decide to access linked third party websites, you do so at your own risk.

The website contains advertising submitted by third parties. Such third parties are solely responsible for the content of such advertising and for ensuring that it complies with all relevant legislation and regulations. We do not accept any responsibility for the content of any third party advertising.

You may link to our website home page, provided that you do so in a way that is fair and legal and does not (in our opinion) damage our reputation or take advantage of it, but you must not establish a link in such a way so as to suggest any form of association, approval or endorsement on our part where none explicitly exists. You must not establish a link from any website that is not owned by you.

Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than our home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy (clause 5). If you wish to make any use of the Material other than set out above, please address your request to [email protected]

Certain icons are used with permission from Adrian, available athttp://designmodo.com/linecons-free. Entypo pictograms are by Daniel Bruce, available atwww.entypo.com. Both are governed by the Creative Commons license, available athttps://creativecommons.org/licenses/by-sa/3.0/us/legalcode.

8. Disclaimer and limitation of liability

TI Media Limited does not limit its liability for (i) death or personal injury to the extent only that it arises as a result of the negligence of TI Media Limited, its employees, or TI Media Limited contractors (ii) fraudulant misrepresentation and (iii) any other liability that we are not permitted to limit or exclude under applicable law. The remainder of this section shall not apply to such liability.

You acknowledge that TI Media Limited, its directors, contractors, agents and employees shall not be liable to you in contract, tort, or otherwise for: any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings); any loss of goodwill or reputation; any loss of data; or any special, indirect or consequential loss that may result to you or a third party arising from your use of the website (unless expressly set out otherwise in these user terms). You further acknowledge that TI Media Limited gives no warranties of any kind in relation to the website or the material, and the website is made available to you on an ‘as is' basis. These user terms are in lieu of all warranties, conditions, undertakings, terms, and obligations implied by statute, common law, usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

TI Media Limited does not accept any liability for links on the website to third party sites. If you decide to access linked third party sites you do so at your own risk. To the extent that TI Media Limited is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to the Website, TI Media Limited's entire liability shall be limited to £1,000 for any one incident or series of related incidents and up to £2,000 for all incidents in any period of 12 months.

9. Variation to the user terms

TI Media Limited reserves the right to vary the User Terms from time to time. Please check the user terms regularly as your continued use of the website following TI Media Limited's posting of the amended user terms will be regarded by TI Media Limited as your acceptance of such amended user terms. You should regularly review these user terms to keep up to date with any changes.

10. Notices

You may send a legal notice to TI Media Limited, or any questions you may have concerning these user terms by email to [email protected] or by writing to legal department, TI Media Limited, 161 Marsh Wall, London, E14 9AP. Registered Number: 53626. Such notices will be effective three (3) days after sending. TI Media Limited may send you notice by general notice on the website, by email to your email address on record with TI Media Limited, or by post to the geographical address on record with TI Media Limited. Such notice will be effective if sent by email or posted on the website, one (1) day from the date it was sent or posted on the website. If sent by regular post, it will be effective three (3) days after posting by TI Media Limited.

11. General

For the purposes of these user terms together with any other specific terms published on the website, TI Media Limited shall mean TI Media Limited and/or any TI Media Limited group company (meaning an TI Media Limited subsidiary or holding company, or a subsidiary of that holding company all as defined by section 1159 of the Companies Act 2006 ("TI Media Limited Group Company").

These user terms form the entire agreement between you and TI Media Limited and supersede any other oral or written communications, agreements or representations with respect to your use of the website.

Nothing in these user terms affects your statutory rights as a consumer.

If any part of these user terms is held by a court of competent jurisdiction to be unenforceable, the validity of the remainder of these user terms will not be affected. You acknowledge that TI Media Limited has entered into these user terms for its own benefit and for the benefit of each TI Media Limited group company and these user terms are intended to be enforceable by each TI Media Limited group company by virtue of the Contracts (Rights of Third Parties) Act 1999.

Other than an TI Media Limited group company, a person who is not a party to these user terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these user terms but this does not affect any right or remedy of a third party which exists or is available apart from that act.

Nothing in these user terms shall be construed as creating a partnership, joint venture or agency relationship between you and TI Media Limited. If TI Media Limited or any contractor of TI Media Limited is unable to perform any obligation under these user terms because of a matter beyond its reasonable control, including (but not limited to) fire, flood, explosion, war, civil disorder, industrial disputes (whether or not involving its employees), or other disasters or governmental laws and regulations imposed after the fact, or events beyond the reasonable control of TI Media Limited or the TI Media Limited contractor, neither TI Media Limited nor any TI Media Limited contractor will have any liability for that failure to perform.

No waiver by TI Media Limited of a breach of any provision of these user terms shall be considered to be a waiver of any prior or subsequent breach of the same or any other provisions and no waiver shall be implied by TI Media Limited taking or failing to take any other action.

Your use of the Internet is solely at your risk and subject to all applicable laws, and TI Media Limited has no responsibility for any information, software, services or other materials accessed or obtained by you using the Internet.

Unless otherwise specified on the website, the material available on the website is directed solely at those who access the website from the United Kingdom. TI Media Limited makes no representation that any material is appropriate for use elsewhere, or available in any other locations. Those who choose to access the website from any other location are solely responsible for compliance with local laws and regulations if, and to the extent, that they are applicable.

These user terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales in relation to all matters arising out of or in connection with these user terms (including non-contractual disputes or claims), although we reserve the right to bring proceedings against you for breach of these user terms in your country of residence or any other relevant country.


Welcome to our standard Rewards terms. In addition to these terms, you will also be subject to the individual offer terms which govern the specific offer which you choose. Such offer terms will be made available to you when choosing your offer.

1.Access to Rewards

To access Rewards you must hold an active print subscription to any magazine published by TI Media Limited. Digital subscribers also get access as long as the subscription has been purchased directly through the publishers at magazinesdirect.com. Only the recipient of the subscription is entitled to access Rewards. While most offers are only available in the UK, some will be open to subscribers based overseas. You must be 18 or older and have the power to enter into a contract with us and are not prevented from doing so under any local laws. In addition, by creating your Rewards account, you agree that you have given us accurate registration details and will ensure that we always have up to date contact information as and when they change. If you are not a subscriber and wish to become one, you can take a subscription at our sister site magazinesdirect.com. We may at our discretion, change, remove, suspend or discontinue any aspect of our services at any time without notice, including the availability of content, which may vary between countries. 

2. Access validity

Your access will be valid while your subscription remains active. If you have been granted access through a trial offer, your access will be for the initial trial period offered and following that trial period, you will continue to have access as long as you haven’t cancelled your subscription. Our subscriptions are subject to English law and to the exclusive jurisdiction of the courts of England and Wales. A full list of your subscription terms and conditions can be found on our sister website  magazinesdirect.com.

3. Cost of Rewards

Access to Rewards is free to active subscribers of magazines published by TI Media Limited.

4. Magazine titles included

If you are subscribed to any magazine published by TI Media Limited, you have access to Rewards. A full list of all our magazines are available at TI Media Limited.

5. Multiple subscriptions

One redemption for each partner offer is available per subscriber. If you have multiple subscriptions you can access the reward multiple times. 

6. Digital subscribers

The Rewards scheme is also available to digital subscribers as long as the subscription has been purchased directly through the publishers of our sister website magazinesdirect.com.